Last Updated: [29th January, 2025]

These Terms of Service (“Terms”) govern your access to and use of the services provided by Advancerflow (“ Advancerflow,” “we,” “us,” or “our”). By accessing or using our website or services, you agree to be bound by these Terms.

1. Company Information

Business Name: Advancerflow
Address: 14 Clarendon House, SY23 1JX, Aberystwyth, Ceredigion, Wales, United Kingdom
Website: https://advancerflow.com
Contact Email: [email protected]

2. Services Provided

Advancerflow AI provides AI-powered automation and digital services for businesses, including but not limited to:

AI chatbots and virtual assistants

Lead generation and CRM automation

SMS, voice, and email automation

AI-powered customer support solutions

Consulting and managed AI services

Services may evolve over time, and we reserve the right to modify or discontinue any part of the services at our discretion.

3. Eligibility & Business Use

Our services are strictly for business use only.

By using our services, you confirm that you are acting on behalf of a business entity.

You must have the legal authority to bind your business to these Terms.

4. Acceptable Use & User Responsibilities

You agree to use our services lawfully and responsibly. You must not:

Engage in illegal activities or unlawful use

Abuse, spam, hack, reverse engineer, or disrupt our systems

Misuse AI services to generate harmful, deceptive, or unethical content

Violate the rights of third parties, including intellectual property rights

Upload or input content you do not have the legal right to use

You are solely responsible for all content, data, and instructions you provide to our services.

5. AI Services & Output Disclaimer

Our services involve artificial intelligence and automated systems.

AI-generated outputs are not guaranteed to be accurate, complete, or error-free

Outputs are generated based on predefined logic, workflows, and models

You are solely responsible for how you use AI-generated outputs

Our services do not provide legal, financial, medical, or professional advice

You agree to independently verify AI outputs before relying on them for business decisions.

6. Intellectual Property

Our Intellectual Property

All software, workflows, systems, branding, designs, and proprietary materials provided by Advancerflow remain our exclusive property.

Client Content

You retain ownership of the content you upload or input into our systems.

AI Outputs

Unless otherwise agreed in writing:

AI-generated outputs provided to you may be used by you for your business purposes

Advancerflow retains the right to use anonymized and aggregated data to improve system performance

7. Payment & Billing

Fees may be charged as subscriptions, usage-based fees, one-time payments, or a combination

Billing terms are agreed upon separately or displayed at checkout

Users may cancel their subscription at any time

No refunds are guaranteed unless explicitly stated in writing

Failure to pay may result in suspension or termination of services.

8. Account Suspension & Termination

We reserve the right to suspend or terminate access immediately, without notice, if:

These Terms are violated

Services are misused or abused

Required payments are not made

Continued use poses legal, security, or operational risk

Users may cancel their account at any time. Upon termination, access to services may cease immediately.

9. Data Handling & Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

10. Limitation of Liability

To the fullest extent permitted by law:

Our services are provided “as is” and “as available”

Advancerflow shall not be liable for indirect, incidental, consequential, or special damages

Our total liability shall not exceed the fees paid by you to us in the 12 months preceding the claim

This includes, without limitation, loss of profits, data, business opportunities, or reputation.

11. Indemnification

You agree to indemnify and hold harmless Advancerflow from any claims, damages, losses, or expenses arising from:

Your use of the services

Your content or data

Your violation of these Terms

Your misuse of AI-generated outputs

12. Governing Law & Dispute Resolution

These Terms are governed by the laws of the United Kingdom.

Parties agree to attempt informal resolution first

If unresolved, disputes may be brought before the courts of the United Kingdom

13. Changes to These Terms

We may update these Terms from time to time. Continued use of the services after changes are posted constitutes acceptance of the updated Terms.

14. Contact Information

For questions regarding these Terms, please contact:

Support Team
📧 [email protected]