Our Privacy Policy

Last updated: [Insert date]

Advancerflow (“Advancerflow AI,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or use our website and AI-powered services.

1. Who We Are

Business Name: ADVANCERFLOW AI
Address: 14 Clarendon House, SY23 1JX, Aberystwyth, Ceredigion, Wales, United Kingdom
Website: https://advancerflow.com

Contact Email: [email protected]

2. Information We Collect

We may collect and process the following types of information:

Personal Information

Name

Email address

Phone number

Business-related information

User-Submitted Data

Information submitted through forms

Uploaded files or inputs

Messages or instructions provided to our AI systems

AI Interaction Data

AI chat or conversation data

Automated responses and interaction logs

Technical & Usage Data

Cookies and tracking technologies

Analytics data (including IP address, device type, browser data, and usage behaviour)

3. How We Use Your Information

We use collected data for the following purposes:

Providing and operating our AI-powered services

Improving AI performance, workflows, and models

Customer support and service communication

Marketing and business development

Analytics and service optimization

Compliance with legal and regulatory obligations

4. AI Data Handling & Automated Decision-Making

Our services include AI-driven features and automated decision-making processes:

AI conversations and user inputs may be stored temporarily for record-keeping and to improve AI performance.

AI outputs are generated through predefined automated decision rules created by us for specific scenarios.

Customer data may be used internally to improve AI system performance, but is not used to train public or third-party AI models unless explicitly stated.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyse website traffic and usage patterns

Improve user experience

Support marketing and performance tracking

You may control or disable cookies through your browser settings.

6. Third-Party Services

We rely on trusted third-party platforms to operate our services for

(CRM, automation, hosting)

(AI processing)

(communication services)

These providers process data only as necessary to deliver their services and are expected to maintain appropriate security and compliance standards.

7. Data Sharing & International Transfers

We do not sell, rent, or share customer data with third parties for marketing purposes.

Data is used solely for the purpose it was collected.

We do not intentionally transfer personal data internationally beyond what is required for service delivery via our trusted platforms.

8. Data Retention

We retain personal data for as long as your account remains active.
Once an account is deleted, associated data is removed or anonymized unless retention is required for legal or compliance purposes.

9. Your Rights

Depending on your location, you have the right to:

Access your personal data

Request correction of inaccurate data

Request deletion of your data

Opt out of marketing communications

Withdraw consent at any time

Request data portability

Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at [email protected]

10. Security Measures

We take reasonable and appropriate measures to protect your data, including:

SSL encryption to protect data in transit

Restricted access controls limiting data access to authorized personnel

Secure servers protected by firewalls, monitoring, and regular updates

Reliance on trusted third-party platforms that maintain industry-standard security and compliance measures

Despite these efforts, no system can guarantee absolute security.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Support Team
📧 [email protected]